I applied online. The process took 3 weeks. I interviewed at Bank of America in Jun 2010
Interview
I got a call VERY fast. I applied one night at 11:00pm because i was thinking about moving to the city and thought i might as well submit an application (thinking it would take a couple months). I got a call the very next day from a recruiter. She was really nice and set me up for an interview in a few days. I explained that i would not be able to move to the city for a couple of months because of my lease. She talked to the branch manager and they were willing to work with me!
The phone interview was short. She asked me questions about how i dealt with a certain situation, for example a system change. I passed the phone interview and she set me up with an interview with a branch manager.
He asked me questions like: where do you see yourself in 5 years? Why do you want to work for Bank of America? What do you consider great customer service? again.. very short. But i must have done ok because now I have an interview with the consumer market exec (the branch managers boss). This will be my 3rd interview. I hope i get it! i know i was very nervous about my interviews so as soon as Im done i will update with the interview questions to hopefully help someone else starting the interview process ;)
Interview questions [1]
Question 1
Describe a time when you had to deal with a system change?
I went through 3 rounds of interviews. Not very hard. The recruiters were very friendly. And the benefits were very good. This is a good job for anyone who wants to set foot in the banking industry.
Online application for this job I was not very prepared for it as it is not my main field but wanted to try to change careers and I thought it would be an opportunity to work on my communication skills
Very upfront with open ended questions. Had to do a mock phone call in front of the hiring manager and another representative. It was a little intimidating but I survived.
Interview questions [1]
Question 1
They asked me specific questions about my sales goals and what are my specific methodologies.
Personal Banker applicants have rated the interview process at Bank of America with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 72% positive. To compare, the company-average is 67.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Personal Banker roles take an average of 21 days to get hired, when considering 350 user submitted interviews for this role. To compare, the hiring process at Bank of America overall takes an average of 23 days.
Common stages of the interview process at Bank of America as a Personal Banker according to 350 Glassdoor interviews include:
Phone interview: 20%
Background check: 17%
One on one interview: 17%
Skills test: 14%
Personality test: 13%
Group panel interview: 8%
Drug test: 4%
Presentation: 3%
IQ intelligence test: 3%
Other: 1%
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