The process took 1 day. I interviewed at Bank of America in Jul 2008
Interview
Group interview, talked about previous experience with customers both positive and negative outcomes. There was brief info on the company as well as info on the person who did the interview. After the group discussion then their was a one on one interview with a banking center manager . The manager asked questions on how you handle an upset customer.
Interview questions [1]
Question 1
What do you do if were helping a customer who became upset due to a mistake on behalf of you
I applied online. I interviewed at Bank of America (Wheaton, MD)
Interview
The first conversation was over the phone with the recruiter. Then they connected me with a branch manager for an in person interview. I had a third interview at another location an then got the job offer.
It was short. I did a phone interview and the. I did an in-person interview. It was short. Phone then in person. It was short. First phone, then in person.
The interview was very straightforward and simple, they didn’t ask too many unusual questions and the questions they did ask were easy to answer. The total time was less than an hour, and I was able to make another appointment by the end of the workday.
Interview questions [1]
Question 1
They asked about my previous experience in dealing with unruly customers.
Telller applicants have rated the interview process at Bank of America with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 67.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Telller roles take an average of 17 days to get hired, when considering 661 user submitted interviews for this role. To compare, the hiring process at Bank of America overall takes an average of 23 days.
Common stages of the interview process at Bank of America as a Telller according to 661 Glassdoor interviews include:
Phone interview: 18%
One on one interview: 18%
Background check: 18%
Skills test: 13%
Group panel interview: 11%
Personality test: 10%
Drug test: 5%
Presentation: 3%
IQ intelligence test: 3%
Other: 1%
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