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      Barclays

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      Related searches: Barclays reviews | Barclays jobs | Barclays salaries | Barclays benefits | Barclays conversations
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      Customer Service Interview

      Jun 25, 2021
      Anonymous employee
      Sunderland, North East England, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Barclays (Sunderland, North East England, England) in Aug 2017

      Interview

      If you pass the online test you get an email asking to book for an interview, process is pretty quick you get an answer within 5 working days after the interview

      Interview questions [1]

      Question 1

      Can you tell me a time you had to recommend....etc
      Answer question

      Other Customer Service Interview Reviews for Barclays

      Customer Service Interview

      Jan 4, 2025
      Anonymous Interview Candidate
      Sunderland, North East England, England
      Declined offer
      Neutral experience
      Average interview

      Application

      I interviewed at Barclays (Sunderland, North East England, England)

      Interview

      Very long, consisted of 3 stages, the initial giving of your cv, then interview questions where you are required to video yourself answering the questions. If you pass both of those you then go to a zoom interview.

      Interview questions [1]

      Question 1

      When was their a situation that you had to resolve the issue yourself.
      Answer question

      Customer Service Interview

      Oct 11, 2024
      Anonymous employee
      Liverpool, NY
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Barclays (Liverpool, NY) in Sep 2024

      Interview

      it was quick and easy very friendly not much to worry about be prepared though and we will see how things turn around u should hear of them a few days after

      Interview questions [1]

      Question 1

      what does empathy mean to you in customer service
      Answer question

      Customer Services Interview

      Feb 9, 2024
      Anonymous Interview Candidate
      Christchurch, England
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Barclays (Christchurch, England)

      Interview

      Great experience, received reminders and I was made feel comfortable. Friendly approach felt like I was chatting with long time friends friends really. Nothing else to add. Great experience, received reminders and I was made feel comfortable. Friendly approach felt like I was chatting with long time friends friends really. Nothing else to add.

      Interview questions [1]

      Question 1

      How I previously handled a difficult customer
      Answer question
      3

      Barclays interviews FAQs

      • Customer Service applicants have rated the interview process at Barclays with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 62.3% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service roles take an average of 44 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Barclays overall takes an average of 28 days.
      • Common stages of the interview process at Barclays as a Customer Service according to 2 Glassdoor interviews include:

        Background check:  33%

        Phone interview:  33%

        One on one interview:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Analyst(975) ;
        2. Vice President(825) ;
        3. Assistant Vice President(757) ;
        4. Business Analyst(538) ;
        5. Software Engineer(389) ;
        6. Director(329) ;
        7. Software Developer(308) ;
        8. AVP-IT(296) ;
        9. Personal Banker(262) ;
        10. Project Manager(243) ;
        11. Graduate Analyst(237) ;
        12. Assistant Manager(217) ;
        13. Investment Banking Analyst(203) ;
        14. Senior Analyst(203) ;
        15. Process Advisor(179) .


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      Jobs at Barclays

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