I applied online. The process took 3 weeks. I interviewed at Basys (Overland Park, KS) in Feb 2023
Interview
There was a phone interview that I had with an HR representative. After I passed this interview they had me come in to meet with who would be my direct manager. I received notification that I passed this interview and they wanted me to meet with the direct manager's supervisor. At this point I was interviewing for other positions and had received other offers so I did not pursue this opportunity further. I felt that this was a lot of time and effort for an entry level position with entry level pay.
Did a preliminary and second phone interview. Went through my experience and learned about the role in more detail. I was invited to an in person interview but moved forward with a different opportunity.
I applied through a recruiter. The process took 3 weeks. I interviewed at Basys (Lenexa, KS) in Oct 2022
Interview
Two interviews, one via phone and one in-person. Both were a pleasant experience. I was not offered the job, however, I still think this is a great, value-based company. to potentially work for.
Interview questions [1]
Question 1
Experience, passion to grow myself as an employee as well as the company.
Customer Service Representative applicants have rated the interview process at Basys with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 50% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 19 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Basys overall takes an average of 11 days.
Common stages of the interview process at Basys as a Customer Service Representative according to 4 Glassdoor interviews include:
Phone interview: 19%
Personality test: 19%
Background check: 13%
IQ intelligence test: 13%
One on one interview: 13%
Skills test: 13%
Group panel interview: 6%
Drug test: 6%
Here are the most commonly searched roles for interview reports -