Cordial, friendly, informative. Staff was responsive and receptive throughout. Genuinely seem like they are trying to find the things you are looking for. Limited mostly to admin work, though mentioned other may be available.

Very casual, in a good way. Not stuffy, intimidating. Very prompt and businesslike, but again, more like talking to another person than a robot or a psychologist. This followed a phone interview, but that was more informative than anything else.