I worked at a scoop shop previously, came back to this job in the summer after my years in university. Simple application, make sure you include a cover letter it helps you stand out! Had to follow up a few times to check in on the process.
Interview questions [1]
Question 1
How would you deal with an ice cream allergy/really difficult customers?
very easy, laid back and with the general manager. was nothing to stress about and was very informal. Asked about my work background and why I was leaving my current company + why I think im a good fit for the company.
I applied online. I interviewed at Ben & Jerry's (Melbourne) in Dec 2021
Interview
Group interview with manager in the store. Fairly simple - asked about experience and interest in job as well as the company. Make sure to make an impression or to speak before the other people to refrain from having similar answers
I applied in-person. The process took 1 day. I interviewed at Ben & Jerry's (Greenbrae, CA) in Jan 2015
Interview
Laid Back, and classic. I sat down in the store with the manager and he went over my resume. We talked about how I was with being self sufficient. It was relaxing. he then asked me the question below.
Interview questions [1]
Question 1
If you could be any ice cream flavor what would you be and why?
Shift Lead applicants have rated the interview process at Ben & Jerry's with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 77.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Shift Lead roles take an average of 1 day to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Ben & Jerry's overall takes an average of 7 days.
Common stages of the interview process at Ben & Jerry's as a Shift Lead according to 3 Glassdoor interviews include:
One on one interview: 100%
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