I applied online. I interviewed at Best Buy (Little Rock, AR) in Sep 2017
Interview
Standard corporation retail style interview, interviewer poorly trained; I lead the interview. People walked into room time and time again, even if with a note on the door. Overall the most unprofessional interview I have ever been to. Be careful to not know more then interviewer as that will keep you from getting the job, as interviewer is afraid you could replace them.
Interview questions [1]
Question 1
What was a time when you showed outstanding customer service?
When I first applied, I was asked to submit a video interview first. A few days later, I was called in for an in-person interview. The interview questions were as expected. Some relating to technology but most about yourself and customer service. I applied for the Consultant position so I wasn't expected to know too much about computers.
The first round is a video interview where you record yourself answering 7 questions. The process was easy but you only get one try at recording. The video interview was not strictly based on geek squad it was very generic questions.
Online though a website where a person would show up and ask you a question and you would be given 2 minutes to answer the proposed questions. It wasn't too bad but it was a little on the weird side for the format.
Interview questions [1]
Question 1
A customer doesn't like the way a speaker sounds. What would you do to help them out?
Geek Squad applicants have rated the interview process at Best Buy with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 59% positive. To compare, the company-average is 69% positive. This is according to Glassdoor user ratings.
Candidates applying for Geek Squad roles take an average of 10 days to get hired, when considering 22 user submitted interviews for this role. To compare, the hiring process at Best Buy overall takes an average of 12 days.
Common stages of the interview process at Best Buy as a Geek Squad according to 22 Glassdoor interviews include:
Phone interview: 19%
One on one interview: 19%
Drug test: 13%
Skills test: 12%
Group panel interview: 10%
Presentation: 10%
Personality test: 8%
IQ intelligence test: 4%
Background check: 4%
Other: 2%
Here are the most commonly searched roles for interview reports -