After finding a position posted on indeed, online application was submitted. I was called in for an interview after a few days. Standard questions - "Why Best Buy?", "Tell me about a time you dealt with a troublesome coworker", "What technical problem that you solved that nobody else was able to?", interview took less than 15 minutes. Called back 2 days later for another interview with similar questions. 3 Days later I received an offer for the position.
Interview questions [1]
Question 1
What technical problem that you solved that nobody else was able to?
I applied online. The process took 3 days. I interviewed at Best Buy in Sep 2014
Interview
I applied online, the next day I was called to set up an interview. The day after that I met with a manager and completed my interview. They liked me, so they got the general manager to complete my second interview the same day. The GM liked me, so he offered me the job on the spot. We negotiate pay, and I accepted the offer. Whole process took 3 days. After this, I had to complete background check and drug screen process prior to reporting to work.
Interview questions [1]
Question 1
None. Almost every question I was asked It started with, "describe a time where.... (then the question)".; ex. would be - dealt with irate customer.
I applied online. The process took 2 weeks. I interviewed at Best Buy (Mesquite, TX)
Interview
The interview process was bleak and non-informative. I always thought that Geek Squad was going to be an amazing opportunity, but the interview gave way to a different perspective. They asked the typical retail interview questions without any feeling or excitement as if they were used to the routine and left me with feelings of second guessing what I was getting into exactly.
Geek Squad, Counter-Operations Agent (COA) applicants have rated the interview process at Best Buy with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 73% positive. To compare, the company-average is 69% positive. This is according to Glassdoor user ratings.
Candidates applying for Geek Squad, Counter-Operations Agent (COA) roles take an average of 12 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at Best Buy overall takes an average of 12 days.
Common stages of the interview process at Best Buy as a Geek Squad, Counter-Operations Agent (COA) according to 13 Glassdoor interviews include:
One on one interview: 24%
Background check: 22%
Drug test: 20%
Personality test: 12%
Skills test: 8%
Group panel interview: 6%
Phone interview: 6%
IQ intelligence test: 2%
Other: 2%
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