Customer Service applicants have rated the interview process at Best Buy with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 69% positive. To compare, the company-average is 69% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 9 days to get hired, when considering 36 user submitted interviews for this role. To compare, the hiring process at Best Buy overall takes an average of 12 days.
Common stages of the interview process at Best Buy as a Customer Service according to 36 Glassdoor interviews include:
One on one interview: 23%
Drug test: 16%
Phone interview: 15%
Background check: 10%
Skills test: 10%
Presentation: 9%
Personality test: 8%
IQ intelligence test: 8%
Group panel interview: 1%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied and got a interview after a few days, I went to the interview and got ask many basic questions and some situational theory questions and some problem solving questions.
I was there with 10-15 people waiting but the interview person apoligied for the long wait.
I disscused my education and some of my work history and anyother details that will show my sales experience and customer service skills.
Interview questions [1]
Question 1
What do you do when a customer is giving you a difficult time?
What is the best way to add to a sale and increase sales?
I applied online. I interviewed at Best Buy (Brentwood, TN)
Interview
Simple and straightforward. I got a phone call after application. We Scheduled an in person meeting in the brentwood store. They conducted the interview in the office room. They follow up with orientation dates
Pretty straightforward, I was alot to describe from previous work experience. How you know about the company. So make sure when reply dont pause with uhm..... and dont say I dont know and I'm willing to learn
Applied online, then after a few days I got a call to schedule an in person interview. The interview was the manager and another person. They asked me questions and I answered in STAR format. They offered the position to me on the spot.