I applied online. The process took 2 weeks. I interviewed at Best Buy (Boise, ID) in Sep 2013
Interview
The interview was pretty straight forward. First you talk to the manager to the department you are applying to. Regular retail questions such as "When you had a particularly difficult customer, how did you handle it?" and other such questions regarding working as a team and making sure you have good customer skills. They are looking for people who have a passion for the department, or technology in general, the willingness and ability to work as a team, and good people interaction skills. The rest of the stuff (product knowledge etc) they don't care so much about as it can be and will be taught.
Same goes for the second interview which is with the store general manager. They will ask similar questions to the first interview, looking for people who are excited to work for BestBuy that they won't have to just replace in a few months time.
Interview questions [1]
Question 1
The most unexpected question I had was "How many quarters would you have to stack to reach the top of the Empire State Building?" I told him I honestly didn't know, but then I took out my phone and googled the height of the Empire, the height of a quarter on it's side, and then divided the one by the other. He was looking for how I would handle a question about something I didn't know about, whether I would try to figure it out for myself, ask him the answer, or just admit to not knowing.
I figured it out for myself, and he admitted that I was the first person to actually look it up. It was probably the most fun in an interview I have had in a long time.
Waited for about ten minutes and then had a short interview. They asked basic questions about how I would deal with customers and my knowledge on technology. Overall I would say that it was a pretty fair and ordinary interview.
I applied online. The process took 2 weeks. I interviewed at Best Buy
Interview
They called me in for two interviews.
One with a supervisor then the final with the store’s general manager. If the general manger approves of you, then they offer you the job in the spot.
Interview questions [1]
Question 1
Give an example of one time you’ve ever went above and beyond for someone, even if it seemed unreasonable .
There is always two interviews you will go in for your first one and if you do well they will push you to the GM interview they will ask questions about your personal experiences at other jobs or in your life that you have overcame and questions about how you handled a difficult situation with someone or a task and was able to help the customer or overcome the task to complete it don't expect to be in the interview long and always have a good answer nothing short or pause for a long time thinking of an answer. If hired there will be about 2 weeks of learning about technology and everything new you will not be thrown on the sales floor by yourself until they know you are comfortable with selling products. Good luck!!
Interview questions [2]
Question 1
When was a time where you were faced with many tasks to do and not enough time? How did you get the job done?
Best Buy Sales Associate applicants have rated the interview process at Best Buy with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 69% positive. To compare, the company-average is 69% positive. This is according to Glassdoor user ratings.
Candidates applying for Best Buy Sales Associate roles take an average of 12 days to get hired, when considering 109 user submitted interviews for this role. To compare, the hiring process at Best Buy overall takes an average of 12 days.
Common stages of the interview process at Best Buy as a Best Buy Sales Associate according to 109 Glassdoor interviews include:
One on one interview: 25%
Drug test: 20%
Background check: 20%
Personality test: 11%
Phone interview: 10%
Skills test: 9%
Group panel interview: 2%
IQ intelligence test: 1%
Presentation: 1%
Other: 0%
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