Customer Service Representative applicants have rated the interview process at Best Buy with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 69% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 10 days to get hired, when considering 187 user submitted interviews for this role. To compare, the hiring process at Best Buy overall takes an average of 12 days.
Common stages of the interview process at Best Buy as a Customer Service Representative according to 187 Glassdoor interviews include:
One on one interview: 25%
Drug test: 16%
Phone interview: 14%
Background check: 14%
Skills test: 11%
Personality test: 8%
Presentation: 5%
IQ intelligence test: 4%
Group panel interview: 3%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Best Buy (Edmonton, AB) in May 2018
Interview
First interview was over the phone, general questions about why I am interested in the position, what I have to offer, availability etc. Second interview was in store with one of the managers. This one went more in detail
Interview questions [1]
Question 1
Question asked were the usual ones: Tell us about yourself, why do you want to work at best buy, tell us one time where you had a conflict with an individual and how did you resolve it, etc
it was a typical process. go to job application, upload details, answer some questions, then was called in for in person interview. pretty laid back. the manager seemed to backfill the role.
Very challenging but fair. The interview was very quick. I felt that it was very thorough and asked good quest about customer service, I liked the atmosphere and think it would be a good opportunity.
Easy interview process, asked simple questions and allowed me to fully answer them. Asked direct questions that pertained to the line of work and how things would be handled from my point of view