Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Best Buy

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Best Buy reviews | Best Buy jobs | Best Buy salaries | Best Buy benefits | Best Buy conversations
      Best Buy interviewsBest Buy Customer Experience Specialist interviewsBest Buy interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Experience Specialist Interview

      Aug 13, 2021
      Anonymous Interview Candidate
      Bellingham, WA
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Best Buy (Bellingham, WA) in Aug 2021

      Interview

      Got a link to record a video interview, which I promptly did. A few days later I received a rejection letter, despite having a BA and being an A+ certified computer tech.

      Interview questions [1]

      Question 1

      It was a self recorded interview but I thought it went well.
      Answer question

      Other Customer Experience Specialist Interview Reviews for Best Buy

      Customer Experience Specialist Interview

      Jun 10, 2022
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at Best Buy in Jun 2022

      Interview

      Video interview via Talview. You will be asked up to 7 questions. You have minute to prepare your response. Afterwards you will have up to 2 1/2 minute to answer the question.

      Interview questions [1]

      Question 1

      Why do you want to work at Best Buy?
      Answer question

      Customer Experience Specialist Interview

      Jul 20, 2022
      Anonymous Interview Candidate
      Richmond, VA
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Best Buy (Richmond, VA) in Jun 2022

      Interview

      Automated interview, which felt very bland and boring. The recruiter said they would call me back, never did and reposted the same job up, despite me having the qualifications for the position.

      Interview questions [1]

      Question 1

      My weaknesses and strengths along with what to do in an environment with other workers
      Answer question

      Customer Experience Specialist Interview

      May 7, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Best Buy

      Interview

      Hiring process was quick and easy. I was asked about my previous experience and what I want to gain out of my time at Best Buy. If you had to sell credit cards and etc at your previous job , be sure to bring that up during your interview

      Interview questions [1]

      Question 1

      Think about a time you were faced with a difficult problem and how did you solve it ?
      Answer question

      Best Buy interviews FAQs

      • Customer Experience Specialist applicants have rated the interview process at Best Buy with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 69% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Experience Specialist roles take an average of 14 days to get hired, when considering 10 user submitted interviews for this role. To compare, the hiring process at Best Buy overall takes an average of 12 days.
      • Common stages of the interview process at Best Buy as a Customer Experience Specialist according to 10 Glassdoor interviews include:

        Phone interview:  38%

        One on one interview:  19%

        Background check:  13%

        Drug test:  13%

        Presentation:  6%

        Personality test:  6%

        Skills test:  6%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Associate(4867) ;
        2. Customer Service Representative(1100) ;
        3. Sales Advisor(1055) ;
        4. Sales Consultant(1014) ;
        5. Geek Squad, Consultation Agent(874) ;
        6. Customer Service Specialist(571) ;
        7. Product Flow Specialist(570) ;
        8. Best Buy Mobile Sales Associate(562) ;
        9. Inventory Specialist(542) ;
        10. Retail Sales Associate(523) ;
        11. Best Buy Sales Associate(415) ;
        12. Sales(402) ;
        13. Geek Squad, Agent (CIA)(363) ;
        14. Cashier(352) ;
        15. Computer Sales Associate(330) .


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Jobs at Best Buy

      520 jobs in United States
      Outlet Customer Experience Specialist, Advisor
      Phoenix, AZ
      ·
      $15 - $19 /hr
      (Employer provided)
      View job
      Outlet Customer Experience Specialist, Warehouse
      Manassas, VA
      ·
      $15 - $21 /hr
      (Employer provided)
      View job
      Outlet Customer Experience Specialist, Advisor
      Phoenix, AZ
      ·
      $15 - $19 /hr
      (Employer provided)
      View job
      Outlet Customer Experience Specialist, Advisor
      Dallas, TX
      ·
      $15 - $19 /hr
      (Employer provided)
      View job
      Outlet Customer Experience Specialist, Advisor
      Houston, TX
      ·
      $15 - $18 /hr
      (Employer provided)
      View job
      View all Customer Experience Specialist Jobs