ARA (Advanced Repair Agent) applicants have rated the interview process at Best Buy with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 69% positive. This is according to Glassdoor user ratings.
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First part was introducing yourself and past work experience. The rest of the interview were question. The question where mostly about customer service. The total interview time was 30 minutes.
Interview questions [1]
Question 1
if you where assigned a repair and could not finish it before your shift how would you inform the next repair agent on what was completed?
I had applied online and had a meeting with the general manager of the store. I was informed of a decision a few weeks later. The process felt very professional.