I applied online. The process took 1 week. I interviewed at Best Buy (Strongsville, OH) in Jul 2014
Interview
Phone interview to ask general questions about sales experience and expected pay. Next was an interview with the sales manager and department lead reviewing resume and past employment. The last interview is with the general manager regarding work place interactions and employee conduct. If you interview with the GM the job is yours for the taking provided you are not a criminal and can pass a drug test.
Interview questions [1]
Question 1
If you do not know the answer to a customers question what would you do?
Recorded interview: asked basic about me overview question, why best buy, and a few scenario question touching on customer privacy and respect. Overall very smooth, did not get a call back due to locations
Interview questions [1]
Question 1
They always tend to start with the "tell me about yourself" where you essentially pitch yourself in 90 seconds or less.
Star method questions. Depending on the location they each have a very different interview process. The first two were more lengthy and expected you to do a demonstration or convincing them to buy something whereas my third interview at a different location was very laid back.
Interview questions [1]
Question 1
Why Bestbuy and can you tell me about your last experience.
It was not too long and was a good process. They asked me about eight questions so that was not bad at all. Just make sure you act professionally and be positive throughout the process is what’s most important of all.
Sales Associate applicants have rated the interview process at Best Buy with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 69% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 11 days to get hired, when considering 975 user submitted interviews for this role. To compare, the hiring process at Best Buy overall takes an average of 12 days.
Common stages of the interview process at Best Buy as a Sales Associate according to 975 Glassdoor interviews include:
One on one interview: 26%
Drug test: 17%
Background check: 15%
Phone interview: 13%
Personality test: 9%
Skills test: 9%
Presentation: 4%
Group panel interview: 4%
IQ intelligence test: 3%
Other: 1%
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