Customer Service applicants have rated the interview process at Best Buy with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 69% positive. To compare, the company-average is 69% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 9 days to get hired, when considering 36 user submitted interviews for this role. To compare, the hiring process at Best Buy overall takes an average of 12 days.
Common stages of the interview process at Best Buy as a Customer Service according to 36 Glassdoor interviews include:
One on one interview: 23%
Drug test: 16%
Phone interview: 15%
Skills test: 10%
Background check: 10%
Presentation: 9%
IQ intelligence test: 8%
Personality test: 8%
Group panel interview: 1%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 week. I interviewed at Best Buy (Bristol, VA) in Aug 2015
Interview
The interview process was pretty stereotypical. They asked how you react to different situations, they also asked the simple question of, what is customer service? The interviewer was very kind we laughed some and told a couple stories about each other. Very great environment and process. They also asked what goal I had to be in the company and how I wanted to grow, what my ambitions were. Asked what my least favorite and most favorite part about my previous job.
I applied online. I interviewed at Best Buy (Brentwood, TN)
Interview
Simple and straightforward. I got a phone call after application. We Scheduled an in person meeting in the brentwood store. They conducted the interview in the office room. They follow up with orientation dates
Pretty straightforward, I was alot to describe from previous work experience. How you know about the company. So make sure when reply dont pause with uhm..... and dont say I dont know and I'm willing to learn
Applied online, then after a few days I got a call to schedule an in person interview. The interview was the manager and another person. They asked me questions and I answered in STAR format. They offered the position to me on the spot.