Sales Associate applicants have rated the interview process at Best Buy with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 69% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 11 days to get hired, when considering 974 user submitted interviews for this role. To compare, the hiring process at Best Buy overall takes an average of 12 days.
Common stages of the interview process at Best Buy as a Sales Associate according to 974 Glassdoor interviews include:
One on one interview: 26%
Drug test: 17%
Background check: 15%
Phone interview: 13%
Personality test: 9%
Skills test: 9%
Group panel interview: 4%
Presentation: 4%
IQ intelligence test: 3%
Other: 1%
Here are the most commonly searched roles for interview reports -
Lot of people came for multiple positions on the same day. Despite this, management seemed in no rush to get through applicants and spent a significant time just socializing. They did eventually pull everyone aside for a one on one interview, which went pretty standard besides them still not seeming at all urgent to complete everyone's interview in a timely manner.
Interview questions [1]
Question 1
How do you make sure a customer feels that you care about their satisfaction?
It was not too long and was a good process. They asked me about eight questions so that was not bad at all. Just make sure you act professionally and be positive throughout the process is what’s most important of all.
I applied online. I interviewed at Best Buy in Feb 2026
Interview
Applied for the job online, then immediately got an email to do a video interview within 5 days. There is no interviewer, it's just you responding to the questions on the screen as it records you. It gives you a moment to practice if you want. There are 8 questions. You have 10 seconds to read the question, then 2 minutes to respond. At least you can click the button if you want to continue, giving you time to think or take a breather before you answer the next question.
Interview questions [1]
Question 1
1.) You are working with a customer or co-worker and realize they speak limited English and no one currently working speaks their language. what do you do?
2.) How do you stay updated on the latest technology trends?
3.) Two co workers are discussing something personal on a co worker’s device what would you do in that situation?
4.) Can you tell us about a time you took initiative to learn something new and why?
5.) Due to delays you receive 2 truck shipments at once, you know the team won’t complete it all today. How would you proceed.
6.) What are your Hobbies and past work experience?
7.) Why do you want to work at best buy?
8.) What are your goals and how does your position here at best buy help you achieve that goal?
I applied online. I interviewed at Best Buy (Rutherford, NJ) in Feb 2026
Interview
It was pretty easy with the integration of the video interview. I was able to get it done in about 15 to 20 minutes at the most which I thought was pretty impressive.