Front Desk Agent applicants have rated the interview process at Best Western with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 68.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Front Desk Agent roles take an average of 4 days to get hired, when considering 25 user submitted interviews for this role. To compare, the hiring process at Best Western overall takes an average of 7 days.
Common stages of the interview process at Best Western as a Front Desk Agent according to 25 Glassdoor interviews include:
One on one interview: 58%
Drug test: 13%
Background check: 11%
Presentation: 5%
Other: 5%
Skills test: 3%
Phone interview: 3%
Group panel interview: 3%
Here are the most commonly searched roles for interview reports -
Assistant Manager of the front desk took me into the restaurant. Did the interview there. Took about 25 minutes. Asked about former jobs, why I'd want to work there. Pay range given up front.
Interview questions [1]
Question 1
Didn't really ask anything difficult. How are you with people? How do you handle long hours?
The process was smooth and very personable. It was a single in-person interview with the Manager. The questions were standard, and at the end of the interview, I was given an offer.
I applied through an employee referral. The process took 1 day. I interviewed at Best Western (Toronto, ON) in Dec 2023
Interview
Mainly on customer service and availability. It took about 30 minutes for a face-to-face interview. They ask you how you handle a guest, how you handle difficult situations with guests etc.
I applied online. I interviewed at Best Western (Hammondsport, NY)
Interview
They have you fill out a paper application and then the ask you basic interview questions and if you can do certain aspects of the job. They ask what your desired pay is too.
Interview questions [1]
Question 1
Name a time when you have exceptional customer service