Front Desk Agent applicants have rated the interview process at Best Western with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 68.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Front Desk Agent roles take an average of 4 days to get hired, when considering 25 user submitted interviews for this role. To compare, the hiring process at Best Western overall takes an average of 7 days.
Common stages of the interview process at Best Western as a Front Desk Agent according to 25 Glassdoor interviews include:
One on one interview: 58%
Drug test: 13%
Background check: 11%
Other: 5%
Presentation: 5%
Phone interview: 3%
Group panel interview: 3%
Skills test: 3%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 days. I interviewed at Best Western (Arlington, VA) in Jun 2015
Interview
Complete application - Get a call from hiring manager to setup interview - 1:1 face to face interview with hiring manager - hear, learn about open position - If all goes well, your hired!
Interview questions [1]
Question 1
What was your experience like working in customer service.
The process was smooth and very personable. It was a single in-person interview with the Manager. The questions were standard, and at the end of the interview, I was given an offer.
I applied through an employee referral. The process took 1 day. I interviewed at Best Western (Toronto, ON) in Dec 2023
Interview
Mainly on customer service and availability. It took about 30 minutes for a face-to-face interview. They ask you how you handle a guest, how you handle difficult situations with guests etc.
I applied online. I interviewed at Best Western (Hammondsport, NY)
Interview
They have you fill out a paper application and then the ask you basic interview questions and if you can do certain aspects of the job. They ask what your desired pay is too.
Interview questions [1]
Question 1
Name a time when you have exceptional customer service