Customer Support Representative applicants have rated the interview process at Big Fish Games with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 52.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support Representative roles take an average of 13 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Big Fish Games overall takes an average of 17 days.
Common stages of the interview process at Big Fish Games as a Customer Support Representative according to 5 Glassdoor interviews include:
Background check: 21%
One on one interview: 21%
Skills test: 21%
Group panel interview: 11%
Phone interview: 11%
Drug test: 5%
Personality test: 5%
Presentation: 5%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. The process took 2 weeks. I interviewed at Big Fish Games (Seattle, WA) in Oct 2017
Interview
A couple of email based responses, scheduled an interview where there were about four other candidates. There were five stations, two with computer writing prompts with fifteen minutes at each station.
Interview questions [2]
Question 1
Talk about a time where you had to make a difficult decision in a work environment.
I applied through an employee referral. The process took 1 day. I interviewed at Big Fish Games (Seattle, WA) in Apr 2018
Interview
It was a series of round robin interviews and 2 computer response prompts. Each section was about 10 minutes with each person, then the everyone would rotate. You got to meet people from the separate parts of the department and they all had different questions. The computer prompts were tests of writing ability and clarity; things like "describe the process of making a sandwich"
Interview questions [1]
Question 1
They asked about previous customer interactions and how I handled them.
I applied online. The process took 1 week. I interviewed at Big Fish Games
Interview
The interview process is nome like I have been through before. It was more of a speed type dating format. With the exception of the computer exercise, candidates went around the room to different interviewers. I enjoyed it because it gave a different perspective of the company. Each interviewer was from a different department and gave insight to different things within the company. It made me feel more at ease.