I applied online. The process took 1 week. I interviewed at Big Lots (Los Angeles, CA) in Mar 2020
Interview
Cashiers need to be able to handle money accurately and at a decent speed which means they need to have a good grasp on arithmetic and producing change. This simple question puts the applicant on the spot in the same way they would be while running the cash register. How they answer will give you a good idea about their math skills.
Interview questions [1]
Question 1
What experience do you have with customer service?
Can you describe a situation when you encountered an unhappy customer and what you did to resolve the problem?
Can you outline your experience with money handling?
Describe a situation when you delivered excellent service to a customer.
What experience do you have working as a cashier?
How do you stay motivated, even when handling repetitive tasks?
What were some of your main duties in your previous positions?
It was easy! Very laid back. Two round interview. Bring strong customer service energy. They really like that. Initial screening: This can be a phone or in-person interview focused on basic details like your work history and availability.
In-depth interview: A second interview, often with a manager, may be more detailed. You could be asked about your skills, how you handle a tough customer, and why you want to work for Big Lots.
Post-interview steps: Depending on the role, you may need to complete a background check.
I applied in-person. I interviewed at Big Lots (Gloucester Point, VA)
Interview
Easy, just had a conversation rather then a formal interview. I was hired on the spot and stayed over a year. But they did have people coming in and out of the room quite often.
The place we went to interview was crummy looking and the interviewer seemed distracted. I never got a call back on if i got the job or not, or even an email.
Cashiers applicants have rated the interview process at Big Lots with 1.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 61.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Cashiers roles take an average of 9 days to get hired, when considering 48 user submitted interviews for this role. To compare, the hiring process at Big Lots overall takes an average of 11 days.
Common stages of the interview process at Big Lots as a Cashiers according to 48 Glassdoor interviews include:
One on one interview: 38%
Background check: 16%
Drug test: 12%
Skills test: 11%
Presentation: 10%
Personality test: 4%
Phone interview: 4%
Other: 4%
IQ intelligence test: 2%
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