Customer Service Representative applicants have rated the interview process at Blizzard Entertainment with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 70% positive. To compare, the company-average is 63.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 67 days to get hired, when considering 10 user submitted interviews for this role. To compare, the hiring process at Blizzard Entertainment overall takes an average of 47 days.
Common stages of the interview process at Blizzard Entertainment as a Customer Service Representative according to 10 Glassdoor interviews include:
One on one interview: 21%
Phone interview: 16%
Skills test: 16%
Background check: 16%
Group panel interview: 13%
Drug test: 5%
Presentation: 5%
Personality test: 5%
IQ intelligence test: 3%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Blizzard Entertainment (Austin, TX)
Interview
2 person panel. A team manager and a senior supervisor/team lead. One wore a wife beater and Basket ball shorts and the other T-shirt and jeans. They interview was casual in atmosphere and they are more concerned with culture fit than anything because the rest is teachable.
Interview questions [1]
Question 1
If you had to explain to someone how to make a pb&j sandwhich without using hand gestures and body language how would you do it?
Tell us about a time you had a conflict with a coworker and how did you handle it and what was the outcome. (use star format)
I interviewed at Blizzard Entertainment (Versailles)
Interview
I had 2 meetings, and then I had tests (English, French, and technical ones) and a meeting with the team. Overall, it was pretty fast and I could visit the office.
I applied online. The process took 3 weeks. I interviewed at Blizzard Entertainment
Interview
Very relaxed environment. The usual questions about the company and yourself, and later a few scenarios to check if you could handle real costumers in real situations. Overall I would say it was a pretty standard interview where they seemed to be taking plenty notes
Interview questions [1]
Question 1
Tell me about yourself
What do you know about the company
I applied online. The process took 2 weeks. I interviewed at Blizzard Entertainment (Miami, FL) in Jan 2018
Interview
Online, talked for like 30 mins about experience I had working in customer service at Circuit City. It was very basic. They asked about computer skills and asked how I would deal with complicated customers.