Customer Service Representative applicants have rated the interview process at Block with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 45% positive. To compare, the company-average is 45.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 27 days to get hired, when considering 22 user submitted interviews for this role. To compare, the hiring process at Block overall takes an average of 25 days.
Common stages of the interview process at Block as a Customer Service Representative according to 22 Glassdoor interviews include:
Phone interview: 29%
Group panel interview: 23%
One on one interview: 15%
Presentation: 13%
IQ intelligence test: 6%
Drug test: 4%
Other: 4%
Skills test: 4%
Personality test: 2%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Block (Atlanta, GA) in Sep 2021
Interview
After only a few questions from the recruiter, they asked if I had any questions. The recruiter then sent me a link to some scenarios and how would I respond. After I didn’t know what to do after answering questions. Interview process was quick ado ask lots of questions if your interview is short.
Interview questions [1]
Question 1
Time I’ve done something wrong. Previous experience, and why did I choose to work for Square.
Pretty easy interview process. There was an initial screening with recruiter then two interviews with the hiring manager and director. Asked questions about previous job history and did a mock sales call.
Interview questions [1]
Question 1
How would you sell me on running when you know I hate it?
I applied online. The process took 4 weeks. I interviewed at Block (Sydney) in Jul 2024
Interview
Good process, 5 interviews in total. First is with hiring manager, second to fourth is with the team and fifth is a presentation with hiring manager and other staff member. Overall very friendly and easy.
Interview questions [1]
Question 1
Present on the following situation with a Square Seller
Was contacted originally by a recruiter, and then had a phone screen interview. After that was two additional interviews - one phone interview with the DM and another via video.
Interview questions [1]
Question 1
Mostly standard interview questions about your experience. They were very interested in a candidate looking for a career with Square, and seemed to really want you to already be very interested in the company.