Blue Shield Of California Intermediate Customer Service Representative interview questions

Applied online was contacted within 5 days for a phone interview , which led to a person to person interview that was scheduled 5 days later with 2 people in the room. It was formal and took 25 minutes very friendly. I followed up with the supervisor that interviewed me , have not heard one way or another if I received the job and it has now been a total of 4+ weeks, I heard HR is very overwhelmed, so still patiently waiting. Hopefully something soon.