Customer Service applicants have rated the interview process at BlueCross BlueShield of Tennessee with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 68.5% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at BlueCross BlueShield of Tennessee as a Customer Service according to 2 Glassdoor interviews include:
Group panel interview: 17%
IQ intelligence test: 17%
Drug test: 17%
Personality test: 17%
Presentation: 17%
Skills test: 17%
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I interviewed at BlueCross BlueShield of Tennessee
Interview
Filled out the application and they called for interview. They did make me take a typing test and drug test. Passed the background check which took about a week.
I interviewed at BlueCross BlueShield of Tennessee
Interview
It went pretty smoothly — standard behavioral questions when it came to how you handled a process change or navigating multiple systems as a representative and also previous work experience as it pertains to the role