I applied online. The process took 4 weeks. I interviewed at Booking.com (Amsterdam) in May 2017
Interview
First was a simple test on HackerRank, followed by a phone interview with two employees. During that interview, there was another simple online test in real time. Just basic HTML & CSS. Easy.
About a week later I got invited to Amsterdam for an in-person interview.
HR manager was very helpful and friendly and assisted during the entire time, gave some valuable bits of advice about the interview process. I was asked to prepare 3 things I'd change on the Booking.com website, why and how I would measure the results.
They booked the flights and hotel room for me. All was smooth and well organized.
The interview was divided into 3 rounds with different employees. One technical, second more focused on your ability to think and solve problems, and the final one with lead designer.
Everybody who I met at Booking.com during my visit was friendly and nice people.
I applied online. I interviewed at Booking.com (Sydney) in Feb 2019
Interview
Applied through their website and was given a challenge to complete in 30 mins.
I knew it would involve html and css skills but the challenge was ridiculous and irrelevant to UX design.
Im glad I got to see what the job will invilve as it's not even what I would want to do everyday.
Interview questions [1]
Question 1
30 mins to recreate and clean up a tile/banner with image and pricing information using html and css on a quiz platform
Quick code assessment, followed by screening call with a recruiter, followed by phone interview with two team members. The recruiter tries to anticipate what might be a challenge for you in the next round, and how to prepare. I was asked to present 3 ideas to improve the site, which seems like a lot for an interview. Seemed like I was doing well through the whole process until I received a rejection email after the phone interview. The reasons given for the rejection were a little vague and not reflective (in my opinion) of the work I presented. It was also surprising, given that the interviewers complimented my ideas as well as my technical ability. It gave the impression that they were just fishing for ideas to improve the site. I wouldn't be surprised to find the ideas I presented being implemented.
Interview questions [1]
Question 1
What if your change caused conversions to go down, and the data doesn't show why?
User Experience Designer (HTML/CSS) applicants have rated the interview process at Booking.com with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 59% positive. This is according to Glassdoor user ratings.
Candidates applying for User Experience Designer (HTML/CSS) roles take an average of 18 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Booking.com overall takes an average of 25 days.
Common stages of the interview process at Booking.com as a User Experience Designer (HTML/CSS) according to 5 Glassdoor interviews include:
Phone interview: 29%
One on one interview: 21%
Presentation: 14%
Skills test: 14%
Group panel interview: 7%
Other: 7%
Background check: 7%
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