Bilingual Customer Service Representative applicants have rated the interview process at Booking.com with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 70% positive. To compare, the company-average is 59% positive. This is according to Glassdoor user ratings.
Candidates applying for Bilingual Customer Service Representative roles take an average of 16 days to get hired, when considering 10 user submitted interviews for this role. To compare, the hiring process at Booking.com overall takes an average of 25 days.
Common stages of the interview process at Booking.com as a Bilingual Customer Service Representative according to 10 Glassdoor interviews include:
One on one interview: 25%
Phone interview: 19%
Skills test: 19%
Background check: 13%
Presentation: 9%
IQ intelligence test: 3%
Group panel interview: 3%
Drug test: 3%
Other: 3%
Personality test: 3%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 day. I interviewed at Booking.com (Seattle, WA) in Apr 2015
Interview
By far the best interview process!
I was greeted genuinely by a recruiter (Jason Bjorgo). He explained to me what I can expect from the interview. Then I went into an office where I solved two language tests for which I was given a certain amount of time.
After I passed the tests I met two other recruiters who were just as pleasant. We walked through the company. I liked the colorful interior with big windows and an interesting section for the employees to relax. I was offered fresh fruit and the recruiters told me about the benefits and bonuses. I also talked to a fellow coworker and had the opportunity to see how working on my position will look like.
The recruiters were very helpful answering my questions. At the end I was greeted into the company. I left the building with a gift bag and Jason Bjorgo carrying my heavy bag that I brought with me.
This interview couldn't have been any more professional.
Great experience!
I applied online. I interviewed at Booking.com in Nov 2017
Interview
Phone interview, grammar testing for English and second language (in my case Portuguese - native) and interview in person (before COVID) and office tour. Everybody was really friendly during the whole process.
Interview questions [1]
Question 1
Traditional interview questions we normally are asked.
I applied online. The process took 1 day. I interviewed at Booking.com (Toronto, ON) in Jul 2017
Interview
There is a French and English Test. Then you have an interview with a manager and they ask you behavours questions about who you are in a company, what do you know about booking.com
The process took 1+ week. I interviewed at Booking.com
Interview
After a phone call interview, you will be asked to interview at the office. The process takes about 3 hours including company's presentation, language tests : English and the language you applied for ( grammar and reading comprehension); next is a phone call role play in the language you applied; then a face to face interview with CS team lead and HR manager
Interview questions [4]
Question 1
Can you introduce a bit about yourself? Do you think there are any challenges for you at this position?