I applied online. I interviewed at Booking.com (Amsterdam) in Oct 2019
Interview
For first I receive an email with a link for a test. The test is interactive. After passed the test I was contact by an HR and we make the interview by Skype
Interview questions [1]
Question 1
Basic question on my experience in costumer service
The interview was nice - They asked me to tell them about myself and why I would to work for Booking.com. People were very polite. They sent me an email back in 3 days.
Costumer Service applicants have rated the interview process at Booking.com with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 59% positive. This is according to Glassdoor user ratings.
Candidates applying for Costumer Service roles take an average of 11 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Booking.com overall takes an average of 25 days.
Common stages of the interview process at Booking.com as a Costumer Service according to 3 Glassdoor interviews include:
Background check: 25%
Phone interview: 25%
Personality test: 25%
Presentation: 13%
Skills test: 13%
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