I applied online via the Books-a-Million website but never got a call back. Two weeks later I came into the store and asked to speak to the hiring manager and she asked if I had time now for an interview. I was taken to the back office where she asked me about my sales experience and other various questions. After this I had a brief talk with the store HR who also asked me some of the same questions. Both stressed about how 5% of sales were to be made by each employee. The Management staff was very friendly.