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      Customer Success Advisor Interview

      Jun 23, 2015
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 weeks. I interviewed at Brandwatch (New York, NY) in Apr 2015

      Interview

      The interview process consisted of several rounds of interviews, on both one-on-one and small group settings (and part virtual/in-person). Each interview round supplemented and built upon the previous round. It started off with a brief and general introductory interview to learn more about the company, position, and to gauge general interest. The following round was based specifically on the platform and involved a detailed presentation. After that there was an assignment which was once again based on the platform and further assessed your skill set. The final round involved an in-person meeting, along with a very short presentation, and opportunity to ask questions. Overall, the process was incredibly detailed, organized, and advanced pretty quickly. Communication was constant and supportive in nature - and the entire experience was positive and very smooth.

      Interview questions [1]

      Question 1

      What do you believe are the main responsibilities and duties of this position?
      Answer question
      8

      Brandwatch interviews FAQs

      • Customer Success Advisor applicants have rated the interview process at Brandwatch with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 60% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Success Advisor roles take an average of 35 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Brandwatch overall takes an average of 23 days.
      • Common stages of the interview process at Brandwatch as a Customer Success Advisor according to 1 Glassdoor interviews include:

        One on one interview:  20%

        Presentation:  20%

        Group panel interview:  20%

        Skills test:  20%

        Phone interview:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Development Representative (SDR)(75) ;
        2. Account Executive(38) ;
        3. Software Engineer(20) ;
        4. Sales Development Representative(18) ;
        5. Customer Success Manager(15) ;
        6. Sales(15) ;
        7. Account Manager(14) ;
        8. Research Analyst(10) ;
        9. Business Development Representative (BDR)(9) ;
        10. Sales Representative(9) ;
        11. Senior Software Engineer(9) ;
        12. Analyst(6) ;
        13. Marketing(6) ;
        14. Product Manager(6) ;
        15. Backend Engineer(5) .


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