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      Brighton Jones LLC

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      Client Service Coordinator Interview

      Apr 10, 2018
      Anonymous Interview Candidate
      Seattle, WA
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Brighton Jones LLC (Seattle, WA) in Apr 2017

      Interview

      A week or so after having applied through their website, I was invited by email to meet with an HR representative in their Seattle office. I probably sat for 45 minutes with this recruiter and her trainee in a small meeting room. I could only describe that visit as a super-positive experience that felt more like a conversation than an interview. I don't remember there being many questions. It was just a discussion about life experiences. There was occasional laughing and a well-balanced back and forth that gave us both the opportunity to share interesting and heart-felt examples of our goals and accomplishments. And then.... I think I fell down a slippery path of talking myself out of the job! She agreed that I was more than qualified for the position applied for, and then she began asking me to consider a different position at the firm. She seemed so very excited about placing me into another role—one for which my personality and experience may be “better suited”. I felt awesome about where our conversation had ended. She sent me home with the expectation that I would return to meet with an employee in this other role. Between the two positions we discussed, I was sure I had a job. For whatever reason, I received a very nice email letting me know that they weren’t interested. The situation I found myself in wasn't mean, but it felt weird. I do think i would have moved on in the interview process if I had maintained an interest in the first position only. That interview gave me the impression that they don’t hire based on who is most experienced, capable or intelligent. There seems to be a fair expectation for one’s IQ, but the real qualities she was looking for pertain to personality. In fact, I also feel that I would have moved on in the hiring process if I had set aside the "professional me," and spent that time letting her see the fun, interesting, and memorable side. Also (and I genuinely consider this as a positive thing), I had the impression that they were trying to diversify their workplace gender and ethnic makeup--which is a really great opportunity for those who can add value in this area. Oh… and don't wear a suit! Wear something expensive, but no tie. They had no shame in letting me know that this was a mark against me.

      Interview questions [1]

      Question 1

      I don’t remember the exact wording of her questions, but there was one that had to do with my most memorable and impactful experiences with previous clients. Something like, "Can you tell me about an experience when a client had an impact on you?"
      1 Answer

      Other Client Service Coordinator Interview Reviews for Brighton Jones LLC

      Client Service Coordinator Interview

      Nov 29, 2017
      Anonymous Interview Candidate
      Seattle, WA
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at Brighton Jones LLC (Seattle, WA) in Nov 2017

      Interview

      Recruiter initially reached out to me via job recruiting site. Had an initial telephone interview with the recruiter which lasted about an hour. Recruiter requested that I visit the office to learn more about the company and sit with a Client Service Coordinator so I can learn more about the job. I arrived at the office and was immediately ushered into a conference room with the recruiter for what felt like an initial interview. I never did get to meet any other employees of the company and was told that in order to get hired with Brighton Jones I would need to interview with seven or eight different employees. I couldn't help but think if the interview process is this bureaucratic then what must it be like to actually work here?

      Interview questions [2]

      Question 1

      Why are you interested in Brighton Jones?
      Answer question

      Question 2

      At the end of the day what makes you truly excited? What makes you feel like you've had a personally fulfilling day on the job?
      Answer question
      1
      avatar
      Brighton Jones LLC response
      8y
      Thank you for your feedback. We apologize that your expectations weren't met during your interview as sometimes our schedules change due to client conflicts. We do have a comprehensive interview loop as you move farther along in our process to ensure we hire the right people and to give candidates a chance to really get to know us. We appreciate your feedback and would be happy to speak with you more about your experience if you want to reach out to us. Thank you for taking the time and for your interest.

      Jobs at Brighton Jones LLC

      20 jobs in United States
      Advisor - Seattle
      Seattle, WA
      ·
      $90K - $140K /yr
      (Employer provided)
      View job
      Advisor - Houston
      Houston, TX
      ·
      $46K - $83K /yr
      (Glassdoor est.)
      View job
      Client Service Associate - San Francisco
      San Francisco, CA
      ·
      $31 - $41 /hr
      (Employer provided)
      View job
      Advisor - Boston
      Boston, MA
      ·
      $90K - $140K /yr
      (Employer provided)
      View job
      Advisor - Chicago
      Chicago, IL
      ·
      $85K - $135K /yr
      (Employer provided)
      View job

      Brighton Jones LLC interviews FAQs

      • Candidates applying for Client Service Coordinator roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Brighton Jones LLC overall takes an average of 27 days.
      • Common stages of the interview process at Brighton Jones LLC as a Client Service Coordinator according to 2 Glassdoor interviews include:

        One on one interview:  50%

        Group panel interview:  25%

        Phone interview:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Associate Advisor(5) ;
        2. Advisor(4) ;
        3. Financial Advisor(3) ;
        4. Intern(3) ;
        5. Associate(2) ;
        6. Client Service Associate(2) ;
        7. Lead Advisor(2) ;
        8. Tax Intern(2) .


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