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      BuildOps

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      Customer Support Manager Interview

      Mar 3, 2025
      Anonymous Interview Candidate
      Raleigh, NC
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at BuildOps (Raleigh, NC) in Feb 2025

      Interview

      I interviewed being extremely qualified for this role. Only made it to the recruiter interview. The recruiter mentioned they had a 'flexible time off policy.' I asked for clarification on that and how much time I could actually take to which she only said you would have to work that out with your manager. After I didn't get it I asked for feedback and received a useless generic response. I'm guessing they didn't like me asking about their time off policy. Sounds like this company says they offer time off, but don't actually want you to take any. I wouldn't recommend.

      Interview questions [1]

      Question 1

      Where do you see yourself in 5 years
      1 Answer
      1

      BuildOps interviews FAQs

      • Candidates applying for Customer Support Manager roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at BuildOps overall takes an average of 15 days.
      • Common stages of the interview process at BuildOps as a Customer Support Manager according to 1 Glassdoor interviews include:

        One on one interview:  100%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Development Representative (SDR)(23) ;
        2. Implementation Manager(7) ;
        3. Software Engineer(7) ;
        4. Sales(5) ;
        5. Account Executive(4) ;
        6. Enterprise Account Executive(4) ;
        7. Product Manager(4) ;
        8. Senior Software Engineer(4) ;
        9. Customer Success Manager(3) ;
        10. Director(3) ;
        11. Marketing(3) ;
        12. Customer Success Manager (CSM)(2) ;
        13. Engineering Manager(2) ;
        14. Sales Representative(2) ;
        15. Senior Product Manager(2) .


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      Jobs at BuildOps

      1 jobs in United States
      Human Resource Business Partner
      Raleigh, NC
      ·
      $120K - $150K /yr
      (Employer provided)
      View job
      View all Customer Support Manager Jobs