Customer Service Representative applicants have rated the interview process at Burns & McDonnell with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67.7% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Burns & McDonnell as a Customer Service Representative according to 2 Glassdoor interviews include:
Group panel interview: 18%
Background check: 18%
Phone interview: 18%
Drug test: 9%
One on one interview: 9%
Skills test: 9%
IQ intelligence test: 9%
Other: 9%
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I applied through an employee referral. I interviewed at Burns & McDonnell (Lagos) in Mar 2024
Interview
Virtual interview done first then will be called for second stage interviews where you meet with four panels and will be asked things about your career and the company, when you scale through you’ll be invited to meet with the MD. Next Documentation follows
They asked behavior based questions as well as skills based questions. The interview consisted of an interview team with groups. It was a very professional environment and the interviewers seemed personable.
Interview questions [1]
Question 1
Can you provide an example of when you were faced with a challenging problem to solve?
Quick feedback it was faster than expected and reviewed me for multiple fitments not solely for one position I was being interviewed "Thank you for the opportunity to interview today! I appreciated the insightful questions and discussions. I'm excited about the prospect of joining your team."