Customer Service Representative applicants have rated the interview process at C Spire with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 69.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 14 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at C Spire overall takes an average of 24 days.
Common stages of the interview process at C Spire as a Customer Service Representative according to 4 Glassdoor interviews include:
Phone interview: 31%
Background check: 15%
Personality test: 15%
One on one interview: 15%
Drug test: 8%
Presentation: 8%
Skills test: 8%
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It was a weird AI interview. I don’t find this effective at all. They asked irrelevant questions because it was not a human. It was difficult to get through. I wouldn’t do it again.
Interview questions [1]
Question 1
They continued to ask me about direct sales experience despite me saying I only had cross selling experience.
I applied through other source. I interviewed at C Spire (Jackson, MS) in May 2022
Interview
Virtual interviews with professional interviewers. Easy process to schedule an interview. Most are same day and you can choose your interview time. You can do the interview from your phone and you have to keep your camera on during the interview.
Interview questions [1]
Question 1
What would you say makes you a good fit for our company?
I applied online. I interviewed at C Spire (Starkville, MS) in Jan 2022
Interview
They probably take about two weeks to get on the job and probably will have to take tests and stuff about technology such as phone and computer systems and smart watches.