I applied through an employee referral. I interviewed at CARFAX (London, ON) in Mar 2021
Interview
A friend referred me to Carfax, and Mark reached out and progressed me on. I met with the entire team, manager, and director over the course of a few zoom calls (pandemic). Overall took about a month.
Interview questions [1]
Question 1
How would I handle conflict?
Are you the type of person to jump in?
Strengths/weaknesses?
How would you handle this scenario?
Mostly questions to feel out me and my personality, and few about my skillset.
I applied through a recruiter. I interviewed at CARFAX (Centreville, VA) in Nov 2020
Interview
The interview process was great, I was able to meet the entire team beforehand and learn about their normal duties working for CARFAX. I did explain my background prior to getting the position. I liked the atmosphere.
Interview questions [1]
Question 1
Q: (Scenario) If someone at the Office is using a wireless mouse that is preparing for a meeting and states that the mouse is not working at all. What would you do to help fix the issue?
Service Desk Analyst applicants have rated the interview process at CARFAX with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 73.4% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at CARFAX as a Service Desk Analyst according to 2 Glassdoor interviews include:
Group panel interview: 22%
Phone interview: 22%
One on one interview: 22%
Presentation: 11%
Background check: 11%
Drug test: 11%
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