The process took 1 week. I interviewed at CARVANA (Pittsburgh, PA) in Jun 2018
Interview
I was contacted by a recruiter and set up a phone interview. We talked about the position and required duties. These included filling out paperwork, detailing the vehicles, delivering the vehicles, and others. Expected 3-5 deliveries per day in 100 mile radius. I was told the custom car hauler is the size of a small
U-Haul. This all sounded ok to me, not spectacular.
I was asked my current pay and what I hoped to make, and I was told this market caps out at $16.50/hr plus benefits. This was the end of the interview. This is a lot of work for that amount of pay, and especially when they want a college graduate! If Carvana reads this, pay a fair wage for the work!
Interview questions [1]
Question 1
Would you be ok assisting lot attendants in detailing vehicles when things get backed up?
I applied online. I interviewed at CARVANA in Apr 2021
Interview
I found this position listed on the Carvana careers website and applied online. The next day I received an email from a recruiter asking me to give them a few times when I'd be available to do a phone interview. The request came right before a holiday weekend, so I did not get back to them until the following Monday. I had my phone interview that Tuesday. I'm not sure what the company is looking for in a candidate as I felt that I was well qualified for this position with many years of professional driving experience and customer service experience, serving a wide variety of customers. The day after my phone interview I received an email saying they had decided to move forward with other candidates. I know I could have done this job very well, yet I was not even given a chance to interview in person for it. Just look at Carvana's commercials and the images of people who work there on their website and you can see that they do not favor anyone over the age of 40 to work there.
I applied online. I interviewed at CARVANA (Houston, TX) in Feb 2020
Interview
The woman giving the interview was easy-going she sent me an email to schedule a time that will work for me we both agreed on a time and we had the interview.
Interview questions [1]
Question 1
1) Why would you be a good fit for the customer advocate field operation position at Carvana?
2) What do you know about the company?
3) How did you deal with a challenge at work? & How did you resolve it?
Submitted my resume for the position but was declined, however the staff at Carvana were courteous enough to give me a very quick response even though it was a refusal.
Interview questions [1]
Question 1
Many qualified candidates applied and another applicant was chosen.
Customer Advocate- Field Operations applicants have rated the interview process at CARVANA with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 30% positive. To compare, the company-average is 52.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Advocate- Field Operations roles take an average of 13 days to get hired, when considering 10 user submitted interviews for this role. To compare, the hiring process at CARVANA overall takes an average of 17 days.
Common stages of the interview process at CARVANA as a Customer Advocate- Field Operations according to 10 Glassdoor interviews include:
Phone interview: 41%
Drug test: 14%
One on one interview: 14%
Skills test: 14%
Other: 9%
Group panel interview: 5%
Personality test: 5%
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