I applied online. I interviewed at CARVANA in Mar 2018
Interview
Applied via indeed, got a callback, went in for an interview and really hit off with the hiring manager and in the next interview she wanted to introduce me to the team. One of the girls for no reason at all did not like me and bad mouthed me which led the manager not to hire me in fear of causing friction. Come to find out later the girl was fired and was a terrible employee and the rest of the team was always carrying her weight. The manager then called and apologized and wanted to start over to which I said ok, and then interviewed me again to completely ghost and not let me know anything. Super unprofessional and definitely not worth the job if the interviews are like this, I can't imagine how it would be to work under that kind of leadership.
Easy questions to describe my previous work experience. 1st manager really made interview comfortable and quick during job fair that had many more candidates than usual. That is all I have but I wish I had feedback as to why I was not picked.
I applied online. The process took 1 day. I interviewed at CARVANA (Tempe, AZ) in Mar 2025
Interview
I was interviewed for an in person customer service position. I was actually taking up to the floor where I was told I would be working and then later did not hear anything back until after I reached out for confirmation.
Interview questions [1]
Question 1
Asked about previous working experience and how it can apply
I applied online. The process took 2 days. I interviewed at CARVANA (Tempe, AZ) in Aug 2024
Interview
It felt like a shame interview, I was asked three questions that had nothing to do with my ability to do the job, and was asked to leave. Was a complete waste of time and gas
Customer Service Representative applicants have rated the interview process at CARVANA with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 46% positive. To compare, the company-average is 52.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 7 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at CARVANA overall takes an average of 17 days.
Common stages of the interview process at CARVANA as a Customer Service Representative according to 13 Glassdoor interviews include:
One on one interview: 38%
Phone interview: 24%
Background check: 14%
Skills test: 10%
Group panel interview: 5%
Drug test: 5%
Presentation: 5%
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