I applied through an employee referral. I interviewed at CGI (Lafayette, LA) in Jan 2017
Interview
Professional and over the phone, performed about 3 separate interviews that all seemed the same, and were with the same people. I felt that I was asked questions that pertained to the job, but the same questions were answered multiple times.
online interview on team took about 20 minutes interview explained more about the role and then did the the technical part of the interview. Overall was a good interview experience
The interview process typically includes answering basic IT questions to assess foundational technical skills and understanding. You might expect questions about software troubleshooting, operating systems, networking basics, and common IT tools. The interviewer may also present scenarios requiring problem-solving and critical thinking, aiming to evaluate how effectively you can apply your knowledge in real-life situations. Depending on the role, questions could extend to specific software or hardware configurations and general IT support protocols.
The interview process typically includes answering basic IT questions to assess foundational technical skills and understanding. You might expect questions about software troubleshooting, operating systems, networking basics, and common IT tools. The interviewer may also present scenarios requiring problem-solving and critical thinking, aiming to evaluate how effectively you can apply your knowledge in real-life situations. Depending on the role, questions could extend to specific software or hardware configurations and general IT support protocols.
Interview lasted with a week from technical to final interview and got the job offer too as well. Great approach and good management of interviewees through online. Discussed the benefits and offers
Service Desk Analyst applicants have rated the interview process at CGI with 3.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 66.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Service Desk Analyst roles take an average of 11 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at CGI overall takes an average of 23 days.
Common stages of the interview process at CGI as a Service Desk Analyst according to 7 Glassdoor interviews include:
One on one interview: 20%
Phone interview: 20%
Skills test: 15%
Personality test: 10%
Presentation: 10%
Background check: 10%
Other: 5%
Drug test: 5%
IQ intelligence test: 5%
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