Inbound Customer Service Representative applicants have rated the interview process at CIBC with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67.6% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at CIBC as a Inbound Customer Service Representative according to 1 Glassdoor interviews include:
Skills test: 33%
Phone interview: 33%
Background check: 33%
Here are the most commonly searched roles for interview reports -
applied on website, took some time, filled application, after couple of weeks the emailed and asked for phone interview, they were nice and asked some questions like why do you want to work here and what would you do in certain situations
I applied online. I interviewed at CIBC (Toronto, ON) in Oct 2013
Interview
Filled in online application, had telephone interview, got email invite to hiring event, attended, had presentation and in person interview. Was told I did well on interview, but it's been a week now and have not heard back. Office was business casual.
Interview questions [1]
Question 1
Role play with TL as if it were an actual telephone call. It wasn't unexpected, but you need to actually be trained in the position to know what to ask.....It was about credit cards and which one of 3 to offer.