Teller applicants have rated the interview process at CIBC with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Teller roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at CIBC overall takes an average of 26 days.
Common stages of the interview process at CIBC as a Teller according to 1 Glassdoor interviews include:
Group panel interview: 50%
Phone interview: 50%
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I applied online. The process took 1 week. I interviewed at CIBC (Victoria, BC) in Oct 2015
Interview
First interview over phone. Very friendly, took about 20 minutes. Qualifying questions took 5 minutes, basic yes and no. Resume questions took 5 minutes, clarifying items on my resume. Behavioural questions took up the rest of the interview. I was very prepared, having read through several threads on glassdoor describing the interview process. I wrote out several answers in advance and practiced reciting them out loud.
Three hours after phone interview, I was contacted by Hiring Manager to schedule a face to face interview.
Interview questions [1]
Question 1
Describe a time you had to deal with an angry or upset customer, and how did you resolve the situation.
The interview is straightforward and friendly. It is a 30-minute conversation where you will discuss your experience and walk through a few customer scenarios. You will demonstrate how you would handle challenging situations with poise and clarity.
They Scheduled my Interview and I received the rejection email 2 hours before my Interview. How can they reject without interviewing ? The whole interview process looks bogus to me
I applied online. The process took 2 weeks. I interviewed at CIBC
Interview
Tell me about a time you used your problem-solving skills to solve a complicated issue at work.
How is this role similar to a sales position? How is it different?
Tell me about a time you experienced excellent customer service. How will you model this encounter in your interactions with our customers?
Where do you see yourself in five years?
How will you ensure a confused or hesitant customer understands a product? How will you know?
Interview questions [1]
Question 1
How has your previous work experience helped to prepare you for this role?
What do you think will be the most challenging aspect of this position?
Do you have any customer service experience? Please elaborate.
What do you know about the services and products we offer?
How would you handle a customer complaint?
Tell me about a time you used your problem-solvin