Operator applicants have rated the interview process at CITGO with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.6% positive. This is according to Glassdoor user ratings.
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The interview was done before a panel and was mostly behavioral based. They had a couple technical questions. The process took around forty five minutes to complete. I heard back about a month later.