I applied through a staffing agency. The process took 2 weeks. I interviewed at CMA CGM (Antwerp) in Oct 2020
Interview
Gesprek met HR & manager verliep heel spontaan en informeel. Het is eerder een kennismaking dan een sollicitatie. Er wordt gepolst naar de achtergrond en waar de verwachtingen liggen. Ook wordt de desbetreffende vacature grondig toegelicht.
Interview questions [1]
Question 1
Waar liggen je verwachtingen en hoe kunnen we die inlossen?
I applied through other source. The process took 3 weeks. I interviewed at CMA CGM (Norfolk, VA) in Mar 2025
Interview
I had a great interview. It was a very thorough process, from HR to the managing interviewer. Asked good questions, relevant to shipping and personality. They made me feel comfortable
Interview questions [1]
Question 1
Tell me about a time I had to manage multiple projects and it was impossible for one person to manage
You will have an interview with the manager. Later they will ask you some questions regarding your knowledge in marine and marine goods. They also need a liable worker who they can trust.
Phone interview lead to in person interview. Recieved offer. Process took approx 1 month. Happy with process. Multiple phone interviews. Process took approx 1 month. Two in person interviews before offer.
Customer Service Representative applicants have rated the interview process at CMA CGM with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 63.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 14 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at CMA CGM overall takes an average of 22 days.
Common stages of the interview process at CMA CGM as a Customer Service Representative according to 5 Glassdoor interviews include:
Background check: 15%
Group panel interview: 15%
Phone interview: 15%
One on one interview: 15%
Skills test: 15%
Other: 8%
Drug test: 8%
Personality test: 8%
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