I applied online. The process took 2 months. I interviewed at CMiC (Toronto, ON) in Aug 2023
Interview
5 rounds, the first one being problem solving, second one being a phone call screening, and the rest being interviews. Problem solving is timed and multiple choice. The phone call is quick and general.
Interview questions [1]
Question 1
Are you comfortable with teamwork? Can you work hybrid?
Thank you for your review. We appreciate you sharing your experience with the CMiC interview process and are happy that you had an overall positive experience. We would still like to apologize that you experienced a lengthy process. We do our best to keep the process moving steadily, however, when that is not possible, we try to keep candidates informed regarding any delays as communication is very important.
Other Product Support Analyst Interview Reviews for CMiC
Sends link first before even checking resume. I don't think they want people to have a good experience with them, judging by their product, which is not up to date.
Thank you for sharing your feedback. We do spend time reviewing candidate resumes prior to sending out any assessment links. Our intention is always to make the interview experience as smooth and respectful as possible for every candidate. We'll be taking a closer look at how we're structuring our process to make sure candidates feel valued from the very first interaction. We wish you all the best in your job search.
I applied online. I interviewed at CMiC (Toronto, ON) in Aug 2025
Interview
Applied in January but didn't have my first screening scheduled until August, a 7 month wait. The HR contact cancelled 40 minutes before the screening call claiming to be sick, then rescheduled. She didn't join the rescheduled call, forcing me to email asking what happened. After passing screening and a manager interview (also rescheduled when he no-showed), I interviewed with the account management team and the COO. The interviews themselves were enjoyable and everyone was personable and engaged. However, the hiring process was severely disorganized. I was told mid-interview with the COO that I'd been interviewing with the wrong team and would need to speak with a different department instead. Two weeks passed with no follow-up. HR then informed me they'd hired someone else. Throughout the process, communication was sporadic and coordination between teams seemed non-existent.
Interview questions [1]
Question 1
Mostly just vibes and behavioral stuff, asked about my previous roles and what I did in them. No technical questions or case studies at all, just conversational questions about my background and fit.
I was asked a couple of basic math questions, followed by more questions that resembled an IQ test. Afterward, I had to complete a detailed personality test assessing various traits.
Interview questions [1]
Question 1
Select the option that correctly represents the object presented above being rotated.