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      CN

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      Customer Service Representative Interview

      Apr 24, 2015
      Anonymous Interview Candidate
      Edmonton, AB
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at CN (Edmonton, AB) in Apr 2015

      Interview

      The interview process was good. They ask you initially if you agree to the shifts they have. A Human Resources person and the Senior Supervisor for Customer Service interviewed me.

      Interview questions [1]

      Question 1

      Give me an example of a situation where you have to be resourceful and what did you do?
      Answer question

      Other Customer Service Representative Interview Reviews for CN

      Account Manager Interview

      Jun 1, 2021
      Anonymous Interview Candidate
      Montreal, QC
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at CN (Montreal, QC)

      Interview

      Applied on a company website and got a callback a week later 1 stage - screening interview with HR 2 stage - panel interview 1 person from HR & 2 people from the team (final round)

      Interview questions [1]

      Question 1

      Tell us about your professional background. How do you network? Can your team members rely on you? How do you deal with a difficult client? Provide one example of positive and one example of negative feedback you received from clients and how did it help you to improve?
      Answer question

      Customer Service Representative Interview

      Jan 31, 2015
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at CN in Jan 2015

      Interview

      Applied online, received a link for a personality and a pre-employment math and English test. After I submitted the tests, CN contacted me a few days later for an interview. When I arrived at the facility I filled out a background check and they took a copy of my ID and SIN number. Two days after the interview I was offered the position.

      Interview questions [1]

      Question 1

      Interview was pretty straightforward, very formal though. Asked me how my educational path was inline with a future career and why they should hire me.
      Answer question
      13