Customer Service Representative applicants have rated the interview process at CRH with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 58% positive. To compare, the company-average is 55.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 13 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at CRH overall takes an average of 21 days.
Common stages of the interview process at CRH as a Customer Service Representative according to 13 Glassdoor interviews include:
One on one interview: 23%
Skills test: 20%
Drug test: 20%
Background check: 17%
Personality test: 9%
Group panel interview: 6%
Phone interview: 3%
IQ intelligence test: 3%
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The interview process was very quick. I went in, 15 min later they had me sitting with a rep for about 30 min then I came out and they offered me the job.
Interview questions [1]
Question 1
No questions were really difficult, it was pretty basic
I actually didn't interview with them per se as I was part of the staff of the company they took over. They were very professional, gave annual reviews, training, feedback and had an open door policy between staff and management.
I applied in-person. The process took 2+ months. I interviewed at CRH in May 2017
Interview
They discussed what the job was about and what your experience was. Then they made you take three tests, to see what your computer skill was..... toughtest interview ever. Not sure what else I can tell you? Seriously why?
I applied online. The process took 4 weeks. I interviewed at CRH
Interview
The interview process was very easy. They ask basic questions . They will ask for you to do two interviews in the same day. If you apply in person, you can possibly get everything done in the same day.
Interview questions [1]
Question 1
Are you flexible?? What does customer service means to you?