A recruiter reached out after an online application. After a screening, there was another interview with the Director. Since it was a field position, there was no onsite interview. Everything went well, then they pulled the position.
The interview process included an online application, an assessment, and a virtual interview. The questions focused on customer service, problem-solving, and handling difficult situations. The process was organized, professional, and easy to follow.
The interview process was straightforward. I met with the hiring manager, answered questions about my experience, availability, and customer service skills, and had the opportunity to ask questions about the position.
Interview process was not that bad. STAR questions. Did have 2 people there as well. Just general interview questions to get to know you and how you handle situations and scenarios. They also do pay attention to you speak as well
Interview questions [1]
Question 1
Describe a time when you had to handle a difficult call
Account Manager applicants have rated the interview process at CVS Health with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 64.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Account Manager roles take an average of 20 days to get hired, when considering 357 user submitted interviews for this role. To compare, the hiring process at CVS Health overall takes an average of 20 days.
Common stages of the interview process at CVS Health as a Account Manager according to 357 Glassdoor interviews include:
Phone interview: 22%
Skills test: 15%
One on one interview: 14%
Drug test: 13%
Background check: 12%
Personality test: 7%
Presentation: 6%
Group panel interview: 5%
IQ intelligence test: 4%
Other: 2%
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