Call Center Representative applicants have rated the interview process at CVS Health with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 64.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Call Center Representative roles take an average of 15 days to get hired, when considering 12 user submitted interviews for this role. To compare, the hiring process at CVS Health overall takes an average of 20 days.
Common stages of the interview process at CVS Health as a Call Center Representative according to 12 Glassdoor interviews include:
Phone interview: 29%
One on one interview: 29%
Presentation: 14%
Background check: 7%
Personality test: 7%
Skills test: 7%
IQ intelligence test: 4%
Drug test: 4%
Here are the most commonly searched roles for interview reports -
I got an email and we did a phone interview. Then we set up an interview in person. After there is a background check and drug screening. After you wait for about a week and then you know it they hired you when you get a call.
Ok in the end I was just gonna say I love the way the characters are portrayed in their stories and I love the characters they have in them but they don’t have the character of a character that is just as bad and as good and or
I applied online. The process took 3 weeks. I interviewed at CVS Health in Sep 2024
Interview
Very professional and start with the introduction of the company and myself. He asked some competitive and behavioral skill questions. How can I manage stressful clients? Why do you want to work in a customer service role? why you are interested in CVS? etc
Quick and easy, very friendly. The lady I talked to was very nice and efficient. Explained everything to me . Answered any questions I had. Explained the role and salary