Customer Service Associate applicants have rated the interview process at CVS Health with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 64.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Associate roles take an average of 36 days to get hired, when considering 22 user submitted interviews for this role. To compare, the hiring process at CVS Health overall takes an average of 20 days.
Common stages of the interview process at CVS Health as a Customer Service Associate according to 22 Glassdoor interviews include:
One on one interview: 25%
Background check: 15%
Drug test: 15%
Skills test: 15%
Personality test: 10%
Presentation: 8%
IQ intelligence test: 3%
Group panel interview: 3%
Phone interview: 3%
Other: 3%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at CVS Health (North Fort Myers, FL) in May 2014
Interview
I submitted an online application and a little while later (I can't remember how long, but it wasn't very long!) I got a call asking if I could come in. I met with the store manager in the back office. At the end of the interview, I was offered the job.
Went to the location, it was pretty crowded that day the main questions they asked was how would you handle certain situations dealing with frustrated customers. Also about your attendance and availability mostly guesting to see if you’re reliable
I applied online. I interviewed at CVS Health (Royal Palm Beach, FL) in May 2021
Interview
They called me a few days after I applied online to come in for an interview. Unfortunately, we only go one question in before the manager realized I would have to go back to college in the fall and apparently the hiring and training process takes to long, so she wouldn’t be able to take me.
I applied online. I interviewed at CVS Health (Houston, TX) in Mar 2020
Interview
Asked about experience. I didn’t have much, but I’m guessing they were urgently searching because I was hired on spot. Emailed that same day, accepted my salary, and have been there for almost a year.