Technician applicants have rated the interview process at CallTower with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 42.9% positive. This is according to Glassdoor user ratings.
Here are the most commonly searched roles for interview reports -
HR phone interview, then in-person interviews with several people. Panel interviews and one-on-one interviews. The interviewers were professional and polite. Seems like a lot of micro-managing going on based on some of the questions they ask.
Interview questions [1]
Question 1
Explain strengths and weakness, what do you do if there are no instructions for the issue the customer is dealing with. Standard questions