Customer Service Representative applicants have rated the interview process at Capital Blue Cross with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 66.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 13 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Capital Blue Cross overall takes an average of 42 days.
Common stages of the interview process at Capital Blue Cross as a Customer Service Representative according to 3 Glassdoor interviews include:
Drug test: 13%
One on one interview: 13%
Group panel interview: 13%
Skills test: 13%
IQ intelligence test: 13%
Phone interview: 13%
Background check: 7%
Personality test: 7%
Presentation: 7%
Here are the most commonly searched roles for interview reports -
I applied through a recruiter. I interviewed at Capital Blue Cross (Harrisburg, PA) in Oct 2019
Interview
It was about an hour long. They had three supervisors present and they asked me a series of open ended questions. All three of the managers asked me different questions through out. I then asked them each a few questions about the company and themselves.
Interview questions [1]
Question 1
How do you work with other people from varying backgrounds?
I applied online. The process took 3 weeks. I interviewed at Capital Blue Cross (Allentown, PA) in Nov 2018
Interview
The four woman that interviewed me were very pleasant, very nice and attentive. They were also very professional as well, they greeted me when they seen me, and showed their interest in me
Interview questions [1]
Question 1
Why do you feel you’d be a good fit for the position