Member Service Representative applicants have rated the interview process at Capital Blue Cross with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 66.7% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Capital Blue Cross as a Member Service Representative according to 2 Glassdoor interviews include:
Personality test: 20%
Phone interview: 20%
Group panel interview: 20%
Skills test: 20%
Presentation: 20%
Here are the most commonly searched roles for interview reports -
Hired through temp agency so spoke with agent on phone for interview then in person interview at Capital Blue Cross. Heard back within a day or two and was offered the role!
I applied online. I interviewed at Capital Blue Cross (Harrisburg, PA) in Nov 2023
Interview
Way too in depth and complicated for an entry level role. They didn’t even hire me and I was happy; so many red flags to begin with. A glorified customer service role clearly with bad communication from the start.
Interview questions [1]
Question 1
What was one challenge you faced at your last position and how did that impact you ?